The challenge
Modern communications surveillance means monitoring 150+ channels at once — structured and unstructured, voice and text, enterprise and mobile — while managing alert queues where 80–90% of flagged content is a false positive. Legacy platforms generate noise faster than teams can clear it, miss cross-channel patterns, and produce evidence packages that take days to assemble when a regulator issues a request. FINRA 25-07 and off-channel enforcement have raised the stakes for every firm.
How Behavox solves it
Quantum ingests communications across 150+ channels at scale, applies AI-powered behavioural and lexical models to surface genuine risk, reduces false-positive volume by 65–70%, and packages complete evidence — communications, context and metadata — for regulatory response in under 4 hours.
Capabilities
- 150+ channels monitored: email, Bloomberg, Teams, Slack, voice, WhatsApp, WeChat and more — one platform, not a separate system per channel.
- AI models for financial crime, market manipulation, conduct risk and regulatory compliance — updated continuously.
- 65–70% noise reduction through pre-filtering; >80% target.
- Multilingual surveillance natively across 50+ languages.
- Alert trace in under 15 minutes; evidence-package assembly in under 4 hours.
- FINRA 25-07 coverage and off-channel communications monitoring.
Business outcomes
- Alert queues reduced by 65–70% — teams focus on the alerts that matter.
- Cross-channel risk detection: patterns spanning email, voice and chat surfaced in a single view.
- Regulatory response time from alert to complete evidence package: under 4 hours.
- 500M+ communications monitored per month across 120+ institutions in production.
Proof
120+ institutions. 500M+ communications per month. Used by major banks, broker-dealers and asset managers globally. Powered by Behavox Quantum.
Frequently asked questions
- How many channels does Quantum monitor for communication surveillance?
- Quantum ingests 150+ channels — including email, Bloomberg, Teams, Slack, voice, WhatsApp and WeChat — as one platform rather than a separate system per channel, with multilingual surveillance natively across 50+ languages.
- How much does Quantum reduce false-positive alert volume?
- AI-powered behavioural and lexical models reduce false-positive alert volume by 65–70% through pre-filtering (with a target of >80%), cutting alert queues so teams focus on the alerts that actually matter.
- How fast can Quantum produce a regulatory evidence package?
- Quantum traces an alert to its source communication in under 15 minutes and assembles a complete evidence package — communications, context and metadata — in under 4 hours, addressing FINRA 25-07 and off-channel enforcement expectations.
See it on your own data
Book a 30-minute session tailored to your firm's risk, channels and regulatory footprint.
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