Behavox

The Challenge and Why It Matters

The explosive growth of Behavox’s Intelligent Archive raises a critical question: Why is it happening now? It can’t simply be the appeal of novelty, can it? The answer, of course, is no. There are many reasons, one important one being that the Behavox Intelligent Archive enables organizations to improve their data management processes radically.

Organizations are increasingly under pressure to streamline their data management processes while ensuring compliance with evolving regulations. One key trend driving this growth is the push to consolidate voice recordings alongside other communication and structured data onto a single, unified platform.

What’s Driving this Trend?

1. Organizational Convenience
  • Reduces time spent searching for data across disparate systems
  • Combines electronic, voice, and transaction data archiving for seamless compliance and operational ease; and
  • Simplifies audits and reviews, saving resources across legal, compliance, and IT teams.
2. IT Strategy Alignment
  • Consolidating suppliers reduces complexity and enhances vendor relationships
  • Making the data available to other business stakeholders in a secure and traceable manner as opposed to legacy point-solution archives; 
  • Migration to a modern, cloud-native platform supports scalability, security, and agility; and
  • A single solution aligns with organizational goals to streamline the IT estate.
3. Achieving the Single Pane of Glass at Scale
  • All voice and electronic communications are secure in a single place
  • Secure, enriched, and available for compliance and data science activities; and
  • This consolidation is becoming critical as many institutions realize the latent value in their voice and communications data.

How Behavox Solves the Problem

Easy Voice Integration

  • Effortless ingestion of voice and all electronic data into the Intelligent Archive; and
  • Streamlined workflows for supervision and compliance use cases.

Supervision and Compliance Excellence

  • Advanced monitoring capabilities designed to ensure regulatory adherence.
  • Allows compliance teams to focus on insights rather than inefficiencies.

Proven Expertise in Voice Data

  • Over 10 years of experience in voice management; 
  • WER lower than 20%; 
  • Multi-lingual transcription and translation capabilities; and
  • Trusted by top-tier organizations to securely handle and archive voice communications.

Why It Matters

Behavox’s Intelligent Archive isn’t just a solution for today—it’s a platform for the future. By combining consolidation, innovation, and expertise, Behavox empowers organizations to:

  • Take control over their data
  • Save time and resources
  • Improve compliance posture with ease
  • Quickly/Easily meet data capture, retention, and privacy regulations in a complex cross-border world; and
  • Transition seamlessly to a modern, cloud-based IT strategy.

Call to Action

Ready to simplify your compliance and data management journey? Discover how Behavox’s Intelligent Archive can transform your organization’s data management, archiving, and compliance capabilities. Let’s start the conversation today.